Test the path
Place authorized, scheduled calls with known audio across the voice routes in scope. Scope ringdowns, hoots, PSTN and mobile in your testing roadmap.
TRADER VOICE / RECORDING ASSURANCE
Test the recording path.
Keep the proof.
A working line is not proof of a complete recording. TraderVoice Assure brings the recording path into focus—with automated call testing built on greenstar's Trader Voice platform expertise.
FINGERPRINT MATCH · EXAMPLE
Known audio. Matched fingerprint.
14:32:0101 / Synthetic call placedDEMO
14:32:0502 / Fingerprint matchedDEMO
14:32:0803 / Evidence assembledDEMO
SHA-256 c3dc20d5615b85…PLATFORM ECOSYSTEM
Pursuant integrationsCloud9IPCBTTeamsSIP / PSTN
Pursuant integrationsCloud9IPCBTTeamsSIP / PSTN
01 / THE BLIND SPOT
The line is live.
Is the recording there?
Recording gaps can stay invisible long after a conversation ends.
A call can connect while its record is missing, incomplete or unavailable in the archive. Testing the line alone leaves the recording path unexamined.
Start with the firm’s obligations and approved channels. Then ask for evidence of the path—not just a healthy indicator.
Explore the control context →02 / THE WORKFLOW
Test. Verify. Prove the tested scope.
Verify the record
Retrieve the expected recording, compare the audio and inspect the configured recorder-to-archive path. Record failures and uncertainty explicitly.
Keep the evidence
Bring timestamps, source IDs, individual check results and exceptions into a reviewable evidence pack. A pass applies to the tested scope—not every call.
INSIDE ASSURE / TTS · STT · MACHINE VS HUMAN
A conversation.
Not just a connection.
The right words, on the right leg, at usable quality.
Assure speaks a unique test token, listens at both ends and verifies the recovered recording against the script. It checks transcription accuracy and surveillance alerts—and distinguishes the expected test responder from a human, voicemail or an automated answer.
Inside Assure: meet the voice test engine →03 / EVIDENCE, NOT ASSUMPTIONS
Make every conclusion inspectable.
A green checkmark needs a trail.
The evidence model pairs a result with the test that produced it: a defined path, UTC timestamps, linked records and a clear account of what was not checked.
- Scope before status
- Exceptions beside passes
- Source evidence before assurance
CONTROL TEST
TV-DEMO-0042
TV-DEMO-0042
One test. A traceable record.
- Test scope
- Demo desk / line 004 / test path A
- Sample timestamp
- 2026-09-26 14:32:08 UTC
- Source IDs
- CALL-DEMO-42 → REC-DEMO-42
- Call pathPASS
- Expected audioPASS
- Both-leg samplePASS
- Archive retrievalGAP
- Retention policyNOT TESTED
EXAMPLE SHA-256
c3dc20d5615b858a427eedafcb1029fd350442ae3bd89e54e008cd07a2239d48Example exception: archive record unavailable. Owner: reviewer. Next step: inspect the ingest path.
04 / VOICE RISK
A familiar voice is not authorization.
Recording assurance and voice authenticity are different questions. Neither should be reduced to a single score.
Strengthen voice-risk controls with independent verification and controlled, labeled synthetic-voice exercises. Keep recording assurance and caller authorization distinct.
Explore a bounded defense approach →05 / CONTROL CONTEXT
Built around the questions compliance asks.
Explore how recording tests could support control evidence under applicable CFTC, SEC, FINRA, EU and UK rules. Applicability depends on your firm; no tool makes a firm compliant.
06 / THE HORIZON
Assure first. More to explore.
01 / AssureFirst focus02 / RecordComing soon03 / DeskComing soon04 / AgentsComing soon
View the roadmap →QUESTIONS / ANSWERS
Know what a test can—and cannot—prove.
Does Assure replace my recorder?
No. Assure is designed to test recording paths alongside existing systems. It is not a replacement for your recorder, archive or supervisory controls.
Do you access our recordings?
Recording checks use agreed, authorized access. Define permissions, deployment and data handling for your environment before testing.
Which platforms are supported?
greenstar technology owns existing Cloud9 automation for line and recording checks. The integration roadmap extends to IPC, BT, Teams, Zoom Phone, SIP/PSTN, mobile capture and archive systems.
How often do tests run?
Set a testing cadence around your firm’s risk assessment, recording architecture and authorized test windows.
What would an examiner receive?
An evidence pack brings together the tested path, UTC timestamps, record identifiers, check results and exceptions for review.
Does a passing test prove every call was recorded?
No. A synthetic test establishes a result only for that test, path, configuration and time. It cannot prove that every production call between tests was recorded.
Is fingerprint matching the same as deepfake detection?
No. Matching known test audio asks whether expected content reached a recording. Detecting unknown synthetic speech is a separate task; neither proves caller identity or authority.
How can I request a conversation?
Use the demo or early-access form to request a conversation. Online delivery may be unavailable during maintenance; you can also email info@tradervoice.app.
greenstar technology / THE FOUNDATION
Built from the work behind the line.
greenstar technology trader voice and voice recording call automation is at the heart of our starting point.
The team has built autodialer applications for years, using them to load-test new trader voice and voice recording installations and provisioning, and to retest after upgrades. Its autodialer solutions have also incorporated messaging, including WhatsApp and SMS. This is experience from its autodialer work, not a claim of live Assure messaging integrations.
TraderVoice takes that foundation into a focused control workflow: define the path, test known audio, inspect the record and keep the evidence. The ambition is not another green dashboard. It is a clear answer to what was tested, what happened and who owns the next action.
Trading technology understands the routes; operations understands the archive; compliance defines the evidence. Assure connects those questions without replacing the systems teams already run.
THE CONNECTED DIRECTION
Prove it. Capture it. Put it to work.
Assure establishes recording-path evidence. Record brings browser calling and capture together. Desk adds ringdowns, spatial hoots, voice-to-blotter and trade reconstruction. Agents brings assistance to the conversation—with human authorization and source evidence preserved.
Assure is the first focus. Record, Desk and Agents are coming soon on the roadmap.
BUILT EXPERIENCE / TEAMS PHONE MOBILE
From trader-voice automation to mobile readiness
greenstar technology built a self-service Teams Phone Mobile test that turns a phone call into a guided readiness check. Users initiate the test, receive an automated callback, and confirm ringing and the recording announcement by voice or keypad. The work extends our call-automation experience from trader-voice infrastructure to the mobile experience users depend on.
Explore our Teams Phone Mobile automation →NEXT / DEFINE THE TEST
Start with the paths
you need to trust.
Bring your recording architecture. Let’s define the right test.