Cloud9
Built on greenstar technology-owned Cloud9 automation for automated line-functionality and voice-recording checks.
INTEGRATION ROADMAPENVIRONMENT / PLATFORMS
Your architecture.
A defined test boundary.
Start with greenstar’s Trader Voice Assure call automation and extend recording-path assurance alongside your existing systems—not a rip-and-replace project.
01 / TARGET MATRIX
Start with what your firm actually runs.
IPC
Map turret, ringdown and hoot topology to define the right test paths and recorder interfaces.
INTEGRATION ROADMAPBT
Scope voice-to-recorder architecture, line inventory and permissions for the integration roadmap.
INTEGRATION ROADMAPMicrosoft Teams
Assess the actual recording architecture and policies, rather than assuming all Teams calls share a capture path.
INTEGRATION ROADMAPZoom Phone
Establish the approved calling and archive workflow and whether test recordings can be retrieved.
INTEGRATION ROADMAPSIP / PSTN
Scope endpoints, trunks, signaling, audio legs and authorized synthetic traffic before testing.
INTEGRATION ROADMAPMobile capture
Map device, carrier, application and recorder paths for mobile testing on the integration roadmap.
INTEGRATION ROADMAPSmarsh
Define archive retrieval and linkage for the exact service and permissions in scope.
INTEGRATION ROADMAPGlobal Relay
Evaluate record identifiers, ingest delays, authorized retrieval and failure handling in the intended environment.
INTEGRATION ROADMAPNICE
Confirm the exact product, deployment and access boundaries before making a support commitment.
INTEGRATION ROADMAP02 / INTEGRATION SCOPE
Connect the right systems. Test the right paths.
Map the deployment
Product, version, topology, channels, recorder and archive. The same vendor name can describe very different recording paths.
Agree the access
Define authorized endpoints, least-privilege credentials and recording data boundaries.
Demonstrate the result
Repeatable tests, source-linked retrieval and documented limits must precede any public support claim.
CONNECTOR DETAIL
Cloud9 first. Follow the whole path.
Explore the access, call-path and archive sequence behind a useful evaluation—from an authorized test identity to retrievable evidence.
NEXT / DEFINE THE TEST
Start with the paths
you need to trust.
Bring your recording architecture. Let’s define the right test.