First focus
Assure / Recording-path testing and evidence
Recording-path assurance, starting with greenstar’s Cloud9 call-testing automation. Shape the next workflow around scheduled calls, archive checks and exception evidence.
DIRECTION / ROADMAP
Prove the path first.
Build from there.
Assure comes first. Record, Desk and Agents are next on the roadmap.
01 / THE SEQUENCE
One layer at a time.
Coming soon
Record / Cloud calling with recording controls
A future calling layer oriented around regulated workflows. Architecture, recording design, jurisdictional requirements and availability remain undecided.
Coming soon
Desk / The trading desk, in the browser
A future browser turret with hoots, spatial audio and voice-to-blotter workflows. No release schedule or committed feature set.
Coming soon
Agents / Assistance at the point of conversation
Exploration of AI-assisted desk workflows. Human authorization, data governance and independent validation would be prerequisites—not afterthoughts.
No launch dates, pricing or contractual delivery commitments are established. Roadmap priorities may change.
02 / EARLY INTEREST
Help define Record and Desk.
Register your interest in Record or Desk. Availability and dates remain uncommitted.
PRODUCT DIRECTION / CONNECTED BY EVIDENCE
Assure → Record → Desk → Agents.
Assure / establish the evidence
Start with the existing voice environment. Test authorized paths, inspect recordings and make exceptions actionable. greenstar technology-owned Cloud9 automation is the foundation for the broader assurance workflow.
What carries forward: Path identity, known-audio checks, recording references and review history.
Record / bring calling and capture together
Browser-based calling for teams that need a focused recorded workflow, with desktop and mobile direction alongside it. The roadmap combines WebRTC calling, server-side dual-channel recording, preservation controls, transcription and search—with Assure designed into the recording path.
What carries forward: A call and its capture become a connected workflow, with the same evidence and exception discipline.
Desk / put the market around the trader
A browser trading desk for ringdowns, speaker channels, intercom and hoots. Spatial hoots place channels around a headset so the trader can follow multiple markets. Voice-to-blotter turns spoken trade details into draft tickets for trader confirmation—not automatic execution.
What carries forward: Trade reconstruction brings voice, transcript, chat and orders around a trade, with source references and access rules intact.
Agents / assist without taking authority
A desk copilot can help locate a conversation, summarize a hoot or prepare a response. Client-line agents, translation and voice-risk evaluation extend that direction. Human escalation, role permissions and explicit authorization govern consequential actions.
What carries forward: Assistance stays connected to source evidence; a generated summary is not the original record and a draft instruction is not an authorized trade.
Each layer uses the control discipline of the one before it. First establish what happened to the audio. Then connect calling to capture, organize the desk and add assistance. Record, Desk and Agents are roadmap products; sequencing follows operational needs, without committed launch dates.